YEAR FOUNDED: 1951
PARTNER COLLEGE: LONG BEACH CITY COLLEGE, COHORT 19
How did 10KSB help you?
One of the things I learned through the 10KSB program was to be patient with the process! Being a results-oriented individual, I set aggressive goals for the business and then got impatient when we didn’t reach those goals in the time I had anticipated.
Tell us about a challenge you’ve faced in your business.
Sales growth is the single biggest challenge in our industry. We are in a very competitive business sector with low barriers to entry and budget-conscious customers.
What do you enjoy about being a small business owner?
No two days are alike. Daily challenges require us to constantly keep adapting. Our customers expect great things from us and being able to meet their requirements requires a great team that can make things happen.
Since graduating from the 10KSB Program, is there an accomplishment or goal you’re particularly proud of achieving?
We recently obtained our ISO 9001:2015 certification. This was a 9-month long project to set up our quality manual and formalize a lot of processes we were doing but had not documented. It really brought a higher level of discipline to the organization.